
Hemisphere offers a full suite of call-center equipment & applications
We
have available a full suite of products geared and developed for call-centers.
With Hemisphere's in-network solution your call/contact center avoids:up-front
capital costs,
annual maintenance fees, & vendor upgrades costs
Hemisphere's in-network solution offers functionality comparable to traditional,
on-site call-center solutions but at a significantly reduced cost.
The savings potential is significant when you consider there's no hardware
to buy or maintain,
no software upgrades, &no technical staff to support .
This solution consists of a complete suite of call-center applications including
screen-pops, IVR, skills-based ACD, Call Back and more. Plus an outstanding
set of reporting, monitoring and management tools for supervisors and executives.